Shipping policy
At Clothiq, we’re committed to delivering your order quickly, safely, and with zero extra cost.
📦 Shipping Fees
We offer FREE shipping on all orders — no minimum spend required.
⏱️ Processing Time
All orders are processed within 1–3 business days after payment is confirmed.
You will receive a confirmation email once your order has been processed and dispatched.
🚀 Delivery Time
Estimated delivery time is between 3–14 business days.
Please note:
- Delivery times may vary depending on your location within South Africa
- Delays may occur due to factors beyond our control (e.g. courier delays, public holidays, weather conditions)
📍 Shipping Location
We currently ship within South Africa.
Our business is based in Gauteng, South Africa.
📬 Order Tracking
Once your order has been shipped, you may receive a tracking number (if available) to monitor your delivery status.
⚠️ Delays & Responsibility
While we aim to deliver within the estimated timeframe, Clothiq is not responsible for delays caused by:
- Courier service disruptions
- Incorrect shipping details provided by the customer
- External factors beyond our control
📧 Contact Us
If you have any questions regarding your order or shipping, feel free to contact us:
Email: clothiq.co.za@gmail.com
Thank you for choosing Clothiq — helping you keep your clothes looking fresh, every day